pas mango Consulting

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OUR SERVICES

STRAGTEGIC PLANNING

STRATEGY is the starting point for all organisations, especially in the 21st century as many traditional business models are challenged and potentially made obsolete, for example retail, mail and photography businesses.
 

Strategic services provided are ..

  • Strategic and business planning, including mission and vision,

  • Business and productivity improvement, revenue increase and cost reduction,

  • Operational and management reviews, both internal (planning, systems) and external (customer service),

  • Auditing of human capital during merger, acquisition or privatisation programs,

  • Communication programs reviewed.

 

Representative assignments include ..

  • Strategic Business Planning for Financial Services Agency. Designed and facilitated planning sessions to set new business directions.

  • Business and Productivity Improvement for major Defence Project. Conducted major review of management structure and business processes.

  • Preparation of Key Result Area documentation for Major Bank. Facilitation preparation of KRA’s for Executive, Senior and Branch management roles for new Retail Network.

CHANGE MANAGEMENT

CHANGE is the only constant for current and future business environments. The successful transition from old to new provides the greatest challenge to people, who have to abandon life long employment and narrow skill base concepts.

 

Change Management services provided are ..

  • Initial planning sessions for proposed change project,

  • Strategic planning for successful implementation and project organisation,

  • Suggestion of tools to manage, monitor and communicate project progress,

  • Preparation of detailed work plans, action lists and project management plans,

  • Successful implementation of transition for faster business growth.

 

 

Representative assignments include ..

  • Change Management Program for High Technology company. Introduced Change Program into Technical Service provision.

  • Extensive career repositioning change program to meet upgraded customer service provisions in National Utility.

PERFORMANCE MANAGEMENT

Performance management is mission critical to ensure plans and goals are met, especially in post GFC times. All consumers and customers are demanding higher levels of performance.

 

Performance management services provided are ..

  • Reviewing current performance management systems,

  • Comparative job data, including competencies and tasks,

  • Designing and implementing systems for benchmarking and performance management to enhance job satisfaction,

  • Researching staff opinions through audits, interviews, employee attitude and climate surveys,

  • Compensation plans, including salary management, classification structures and incentive programs.

 

Representative assignments include ..

  • Performance management system (PMS) for National Defence Project. Designed, installed, monitored and evaluated system for their growing project workforce.

  • Users’ Guide for PMS for Government Housing Department. Designed Users’ Guide and installed PMS, including training of 1,000 staff.

  • Compensation Incentive Program for Global Bank. Facilitated Consultancy Study for Retail Scheme Framework. 

HUMAN SERVICES

“People are our most important asset” is an often quoted maxim of organisations. We ensure this is true through the human services we provide.

 

Human Services provided are ..

  • Profiling and psychometric assessment to enhance staff retention,

  • Indentifying business critical people competencies,

  • Leadership and Management Development Programs, tailored for specific organisational needs, for improved leadership and management,

  • Designing targeted career development plans,

  • Facilitating Team Building and Team Role Planning for better teamwork.

 

Representative assignments include ..

  • Provision of profiling and psychometric services for International Packaging company.

  • Global Technical Training Manager for Global Services company.

  • Personal coaching and mentoring programs.